Comments on: One Laptop Per Child—Give One Get One http://annotatedanklebiter.com/archives/96/one-laptop-per-child%e2%80%94give-one-get-one/ Field Notes from the Playground Thu, 20 Nov 2008 09:10:12 +0000 http://wordpress.org/?v=2.6.1 By: Johanna http://annotatedanklebiter.com/archives/96/one-laptop-per-child%e2%80%94give-one-get-one/#comment-226 Johanna Fri, 07 Mar 2008 08:58:07 +0000 http://annotatedanklebiter.com/archives/96/one-laptop-per-child%e2%80%94give-one-get-one/#comment-226 I've had a disappointing result to my attempt to buy an OLPC laptop. The fulfillment company attempted to ship my laptop to me, but didn't address the package properly. FedEx returned the package to the fulfillment company. When I contacted OLPC about this, I first had to convince them that my package had shipped. Their records showed that it had not shipped. But they were convinced by the FedEx tracking record I showed them. After being forwarded to a manage of their customer support I was told that they had no idea when they might be able to get me my laptop. They thought it might take months to have the laptop returned to them at which point they would attempt to deliver it again, but they actually could not even say for sure that it would happen within months. Having read various comments from other users whose laptops weren't delivered, I decided to ask for a refund. The refund has not yet posted, so I'll need to call them back yet another time. The following article discusses OLPC's shipping problems: http://wiki.laptop.org/go/How_laptop_delivery_breaks I’ve had a disappointing result to my attempt to buy an OLPC laptop. The fulfillment company attempted to ship my laptop to me, but didn’t address the package properly. FedEx returned the package to the fulfillment company.

When I contacted OLPC about this, I first had to convince them that my package had shipped. Their records showed that it had not shipped. But they were convinced by the FedEx tracking record I showed them.

After being forwarded to a manage of their customer support I was told that they had no idea when they might be able to get me my laptop. They thought it might take months to have the laptop returned to them at which point they would attempt to deliver it again, but they actually could not even say for sure that it would happen within months.

Having read various comments from other users whose laptops weren’t delivered, I decided to ask for a refund. The refund has not yet posted, so I’ll need to call them back yet another time.

The following article discusses OLPC’s shipping problems:
http://wiki.laptop.org/go/How_laptop_delivery_breaks

]]> By: Johanna http://annotatedanklebiter.com/archives/96/one-laptop-per-child%e2%80%94give-one-get-one/#comment-74 Johanna Wed, 05 Dec 2007 02:39:22 +0000 http://annotatedanklebiter.com/archives/96/one-laptop-per-child%e2%80%94give-one-get-one/#comment-74 The Give One Get One program has been extended through December 31, 2007. The Give One Get One program has been extended through December 31, 2007.

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